INDEX

 

FAQ 

TERMS OF SERVICE 

TIPS & TROUBLESHOOTING

CONTACT US 

TIPS & TROUBLESHOOTING

 AOL 

Fuzzy Pictures in AOL?
Settings for AOL 5.0

Settings for AOL 4.0

Proper compression settings (aol 3)
 
Emptying browser cache (aol 3) 
Changing download folders (aol 3)

Netscape 

Followed Links Settings 
Emptying browser cache 
Network settings

Explorer 

Explorer 5.0 Settings
Followed Links Settings 
Emptying browser cache 
Network settings
Problems using Internet Explorer
Using Explorer 4.0?

 

 Multimedia 

AVI Files 
MOV Files
CODECS & Decompressors
Problems with Media Player

 Zip Files 

What's a Zip File? 
Unzipping Mac 
Unzipping PC

 Other 

How do I find out my IP Address? 
Followed /Highlighted links 
PictureView Cookies
WebTV Information

Connectivity Problems 

Slow or stalled downloads 
Other reasons for slow downloads
Instant Online Connectivity Tests
Inability to reach us

Troubleshooting 

Authorization Denied
Multiple User Violation
Dead links? Now Password Box?

Miscellaneous 

Corrupt Cookies & flushing Caches
Send information to us Securely
Forgot Username/Password
Personal Group List Problems
Network Operations Status