This is an older PictureView support page, most likely accessed through a search engine.
Please see the updated versions: Disabling Compressed Graphics (.ART files) Using America Online and How to Delete Your Browser Cache/Temporary Internet Files.
TIPS
Proper Settings
Please make sure that your AOL browser is set so that "USE COMPRESSED
GRAPHICS" is off.
When you have a problem that seems like it won't go away, try clearing your cache. The page you're looking at may be on your own hard drive.
If you have problems after changing your password, try deleteing all saved passwords in your preferences.