Why Can JPEG Files Only Be Saved as BMP Files?
Being forced to save a .JPEG or .JPG file as a .BMP file is typically the result of the Temporary Internet Files cache being full; it can also be the result of using an invalid bookmark, favorite, or other link to access the PictureView service. To correct the problem, follow the instructions below:
- Delete your temporary internet files (see How to Delete
Your Browser Cache/Temporary Internet Files).
- Restart your computer.
- Access the PictureView service by manually typing:
Again, do not use a bookmark, favorite, or other link to access the PictureView service. If you wish to create and use a bookmark, favorite, or other link to access the PictureView service, please make sure it reads as follows: